Welcome to our support center. Here you can find the most frequently asked questions. If you cannot find an answer below, please call us at (630) 228-6054 or send an email to CS101Amy@gmail.com.
Q. What is Community Service 101 ?
A. CommunityService101.com is a password protected website created to make it easier for Workers, Non-Profit Site Managers and County Employees to keep track of court ordered community service hours.

Q. Who approves my hours?
A. Your Worksite Manager where you are assigned will review all your hours. Please be sure to record all you hours online ASAP to be sure you get full credit for all hours worked.

Q. How can I get more hours?
A. Most worksites will use email to send out details on new projects. You can also leave a comment on your timesheet requesting more hours. Make sure you check your email often and let your worksite manager know you want more hours.

Q. How can I leave a comment or note for my worksite manager?
A. If you have signed up for full service you can login to your account at any time. Goto your timesheet and look at the top of page where it says " Click Here to leave a message for your worksite manager."You can leave a comment here and your worksite manager will see your comment.

Q. Can anyone else see my personal information?
A. No. Only the Site Manager where you have been assigned and County Employees with access to your Community Service files can see your information.

Q. Is there a fee to use this service?
A. Yes. There is a monthly service fee for tracking and reporting your hours. This fee is designed to encourage you to complete your hours as soon as possible. You will be encouraged to start right away and finish your hours quickly. One of our staff will immediately start helping you complete your hours and the service fee will end as soon as you complete your hours as assigned by the courts.

Q. What if I don't have a Credit Card?
A. There are several options available to you. 1. You can ask a relative or friend to make payments to your account - This will also motivate you to finish sooner because they will remind you monthly to complete your hours! 2. You can purchase a pre-paid credit card at Wal-Mart or a local bank. 3. You can sign up for a free paypal account at www.paypal.com

Q. I have been told to find my own site. Should I still register here? A. Yes, Be sure to include your address and contact us after you register. We will help you search for non-profit worksites near your home. All worksites have different requirements for workers and you may have to contact the worksite directly to make sure they have hours available and ask if they will accept you. Q. Do Worksites need to register? A. Worksite Managers should register their location if they want to view and manage hours for several workers assigned to their site. Q. How do I get started? A. Please click here to register or click the Paypal button below. After you complete registration, you will receive an email within 24 hours with instructions. Follow these instructions and you can have your court ordered community service hours completed quickly and easily. We have a list of non-profit locations who you can contact to get started on your community service hours. You can contact these non-profits directly. The list is updated weekly so it will include non-profit locations that have already been approved by your court. After you receive your list, you can contact these locations immediately and get started on your community service hours. After you get your list you will also have a community service coordinator who you can ask for more details and they can help you out with any questions you may have.

Online Community Service - Complete your Court Ordered Community Service hours online now. Some of these locations may have online work that you can complete from home. When you sign up with our Dallas Community Service program you will be able to choose your own location from a list of court approved and court ordered community service worksites located in and around Dallas and many other cities in Texas. We will help you contact the worksite and keep track of your hours as required. We can also provide proof of service to the courts. You can contact as many locations or worksites as you like and you can combine hours at different locations if your court allows.

Before you begin working hours for court ordered community service, you should first make sure that the organization is approved by your court. Some courts will not permit community service at your school or church while others freely allow it. Your probation officer should be able to confirm that the 501 c(3) non-profit organization, that you have selected will meet your sentencing obligations. You will need to make sure that you maintain good records of every date and hour worked. You should also make sure that you sign in and out on the agency?s work log sheet if they provide one or our community service timesheet if the worksite does not have a timesheet. Be prepared to provide proof of your identity as well as papers to document what you have been convicted of. Some organizations will also require you to complete an application, a volunteer orientation, a test or sometimes even a health screening test for tuberculosis or other infectious diseases.

We currently have court approved worksites listed in all major Texas cities plus several online opportunities. When you purchase you will receive additional information on all Court Ordered Community Service Projects currently available. Additional Community service options are also available for locations outside of Texas. When you sign up with CS101 you will be contacted by one of our Community Service helpers who will provide more instructions on your options and help you to get everything done as quickly and easily as possible. Court Ordered Community Service support helps to complete your hours.

We use email and or text messages to send out info on community service. You will receive an email when you purchase our program. Please be sure to respond back to this email and include your contact information as well as details about your case. We will make a file for you and any information you provide will allow us to help you find community service hours. Also include your cell phone number for text if available. You will need a reliable email account to send and receive all your Community Service assignments. We would suggest a gmail account. Be sure to write down your account name and password and check your email for new assignments daily for your Court Ordered Community Service.

This page is part of the Community Service 101 website.